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UPS Maintenance

All UPS systems need to be serviced regularly to ensure that they are operating correctly and that their batteries are in good working order.

At Metartec, our experienced staff are proud of our reputation and passionate about after sales service. Our customised on-line software system for maintenance management means that we will check and maintain your UPS system automatically on a regular basis, without the need for constant scheduling and call requesting.

There are a range of maintenance plans to suit every customer requirement from simple repair through to 24 hour 365 days a year service contracts with guaranteed response times to site. Every service customer of Metartec has access to our 24 hours per day customer support hot-line.

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Metartec’s Standard Maintenance Packages

Metartec’s 3 standard maintenance packages can be tailored upon request.

     Ultimate
   Cover
   Part
   Comprehensive
   Service
   Only
   Maintenance Visits Yes Yes Yes
   Guaranteed Response to Faults Yes Yes Yes
   24x7 Technical Support Line Yes Yes Yes
   Extranet Hosting of Information Yes Yes Yes
   Labour for Call Outs Yes Yes Low Internal Rate
   Parts for Repair Yes Discounted Rate Low Internal Rate

 * Excludes batteries and capacitors unless covered by warranty.

All maintenance customers will have a page on our extranet, where they can view:-

  • Maintenance results for UPS and battery
  • Maintenance contract details
  • Outstanding quotes for ad hoc repairs and battery replacements (if applicable)
  • Date of contract renewal
  • Next maintenance visit
  • UPS service visit request by e-mail with reminder of visit  

A complete solution for all your power protection requirements from one of the UK and Ireland’s emerging  suppliers and maintainers of emergency and back up UPS power systems, emergency lighting, line conditioners, diesel generators and battery systems.

Brands covered by Metartec Ltd: -

AEC, Astrid, APC, Aros, AVK, Best Bori, BPC, Chloride, Claude Lyons, Converex, CPS, Emerson, Liebert, Exide, Fiskars, GE, Masterguard, MGE, ONEAC, Pillar, PK, Powernetics, Powertecnique, Powerware, Riello, Siel, Siemens, Socomec, Tamini, etc.

London Office

Pinner

Middlesex, HA5 3NN

T: + 44 (0) 845 643 9772

 

Belfast Office

Sydenham Business Park

Belfast, BT3 9LE

T: + 44 (0) 845 504 0444

 

Thailand Office

Rama 3 Road, Yannawa

Bangkok 10120

T: + 66 (0) 682 5297 to 99

 

E: info@metartec.com

 

Further Information

 

For further information on any of our products or services, please enter your details below: -

 

We will get back to you as soon as possible.

ECA Registered Member Safe Contractor Approved BSI FS 557005 UKAS Quality Managment NIC EIC Approved Contractor