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UPS Maintenance

All UPS systems need to be serviced regularly to ensure that they are operating correctly and that their batteries are in good working order.

At Metartec, our experienced staff are proud of our reputation and passionate about after sales service. Our customised on-line software system for maintenance management means that we will check and maintain your UPS system automatically on a regular basis, without the need for constant scheduling and call requesting.

There are a range of maintenance plans to suit every customer requirement from simple repair through to 24 hour 365 days a year service contracts with guaranteed response times to site. Every service customer of Metartec has access to our 24 hours per day customer support hot-line.

 

Ultimate

Cover

Part

Comprehensive

Service

Only

Maintenance visit(s)

YES

YES

YES

Guaranteed response to faults

YES

YES

YES

24 x 7 Technical support line

YES

YES

YES

Extranet hosting of information

YES

YES

YES

Labour for call outs

YES

YES

NO

Parts for repair*

YES

NO

NO

 * Excludes batteries and capacitors unless covered by warranty.

All maintenance customers will have a page on our extranet, where they can view:-

  • Maintenance results for UPS and battery
  • Maintenance contract details
  • Outstanding quotes for ad hoc repairs and battery replacements (if applicable)
  • Date of contract renewal
  • Next maintenance visit
  • UPS service visit request by e-mail with reminder of visit  

A complete solution for all your power protection requirements from one of the UK and Ireland’s emerging  suppliers and maintainers of emergency and back up UPS power systems, emergency lighting, line conditioners, diesel generators and battery systems.

Brands covered by Metartec Ltd: -

AEC, Astrid, APC, Aros, AVK, Best Bori, BPC, Chloride, Claude Lyons, Converex, CPS, Emerson, Liebert, Exide, Fiskars, GE, Masterguard, MGE, ONEAC, Pillar, PK, Powernetics, Powertecnique, Powerware, Riello, Siel, Siemens, Socomec, Tamini, etc.

London Office

View MapElm Park House

Elm Park Court

Pinner, Middlesex

HA5 3NN

T: + 44 (0) 845 643 9772

F: + 44 (0) 845 643 9773

E: info@metartec.com

 

 

Belfast Office

View MapSolutions House

Unit 19A, 20 Heron Road

Sydenham Business Park

Belfast, BT3 9LE

T: + 44 (0) 845 504 0444

F: + 44 (0) 845 504 0445

E: info@metartec.com

Further Information

 

For further information on any of our products or services, please enter your details below: -

 

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