UPS Maintenance
All UPS systems need to be serviced regularly to ensure that they are operating correctly and that their batteries are in good working order.
At Metartec, our experienced staff are proud of our reputation and passionate about after sales service. Our customised on-line software system for maintenance management means that we will check and maintain your UPS system automatically on a regular basis, without the need for constant scheduling and call requesting.
There are a range of maintenance plans to suit every customer requirement from simple repair through to 24 hour 365 days a year service contracts with guaranteed response times to site. Every service customer of Metartec has access to our 24 hours per day customer support hot-line.
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Ultimate
Cover
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Part
Comprehensive
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Service
Only
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Maintenance visit(s)
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YES
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YES
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YES
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Guaranteed response to faults
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YES
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YES
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YES
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24 x 7 Technical support line
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YES
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YES
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YES
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Extranet hosting of information
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YES
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YES
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YES
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Labour for call outs
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YES
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YES
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NO
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Parts for repair*
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YES
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NO
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NO
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* Excludes batteries and capacitors unless covered by warranty.
All maintenance customers will have a page on our extranet, where they can view:-
- Maintenance results for UPS and battery
- Maintenance contract details
- Outstanding quotes for ad hoc repairs and battery replacements (if applicable)
- Date of contract renewal
- Next maintenance visit
- UPS service visit request by e-mail with reminder of visit
A complete solution for all your power protection requirements from one of the UK and Ireland’s emerging suppliers and maintainers of emergency and back up UPS power systems, emergency lighting, line conditioners, diesel generators and battery systems.
Brands covered by Metartec Ltd: -
AEC, Astrid, APC, Aros, AVK, Best Bori, BPC, Chloride, Claude Lyons, Converex, CPS, Emerson, Liebert, Exide, Fiskars, GE, Masterguard, MGE, ONEAC, Pillar, PK, Powernetics, Powertecnique, Powerware, Riello, Siel, Siemens, Socomec, Tamini, etc.